Terms of Service

When you book through our website, you agree to provide accurate information. Appointment times are reserved for you; please arrive on time so we can give you the full experience.

We kindly ask for at least 24 hours’ notice to cancel or reschedule. Late cancellations and no-shows may affect future booking privileges. If a deposit applies to your service, the deposit terms shown at booking will govern.

By providing your mobile number and opting in at booking, you agree to receive text messages from Fountain City Head Spa, including appointment confirmations, reminders, reschedule or cancellation notices, and occasional promotional offers.

• Message frequency varies. Message and data rates may apply.
• Reply STOP to unsubscribe at any time; reply HELP for help.
• Consent to receive texts is not a condition of purchasing any service.
• Carriers are not liable for delayed or undelivered messages.

For details on how we handle your information, see our Privacy Policy.

Our services are provided for relaxation and cosmetic purposes and are not a substitute for medical care. Please disclose relevant health conditions and allergies on your intake form. Individual results may vary.

Payment is due at the time of service unless otherwise arranged. Prices are subject to change. Any deposits or payment links presented during booking are handled through our secure payment provider.

We may update these terms from time to time. The current version will always be available on this page.

Questions? Contact us at [email protected] or (865) 441-9577, or visit us at 5034 North Broadway Street, Suite 3, Knoxville, TN 37918.